Exchange & Return Policy

Customer Satisfaction Guarantee:

At Elite Caps, our utmost priority is ensuring customer satisfaction. To provide you with an exceptional experience, we have established the following policies, which reflect our commitment to superior customer service:

Exchange and Return Policy:

1. Notification: Please inform us via WhatsApp at +(92)314-0011795 to initiate an exchange or return.

2. Return Process: To proceed with an exchange or return, please send the item(s) back to us using the return address details provided. Ensure that the item(s) are unused. Upon receiving your parcel, we will initiate a refund via Bank Account, Jazzcash, or Easypaisa.

3. Exceptions: Our return policy does not apply to items purchased at a discounted or sale price. Additionally, please note that shipping charges are non-refundable.

4. Exchange Procedure: After receiving your return parcel, we will promptly dispatch your exchange item(s) to the address provided.